How To Select An Auto Glass Replacement & Repair Shop

There are times in which it may be necessary to consult an auto glass replacement and repair shop for assistance repairing a broken window or windshield on your automobile. However, selecting the right outlet for your repair can often be challenging. There are usually several local shops that “say” they can do the repair.

But beware: Improperly replaced auto glass can pose a safety hazard. Some companies will not participate with insurance companies.  It is most important to select a professional who can guarantee the integrity of their work, whether they make the repair in their shop or your home, office or other location.  Get a written quote so that you pay what you are expecting to pay versus something entirely different. 

Extent of Damage

The extent of damage to the glass dictates the extent of repair necessary. A higher level of damage often requires a full replacement and removal of damaged glass. In some instances, it is possible to simply repair a crack, or chip in without replacing the window or windshield.  

Length of Service

The amount of time that an auto glass replacement and repair shop should be a crucial when to the process of your individual personal evaluation and consideration to move forward. Inquire into the length of time that the business has been in operation.

Factors that Contribute to Price

There are several factors which can contribute to the overall price of a repair job. These include the structural integrity of glass utilized in the repair, size of the shop and the current demand for services. Smaller size shops often avoid the need for a front lobby and receptionist, which can decrease overall expenses. This leads to lower repair prices. Which shop you utilize is a personal decision, but realize that an expensive price is not necessarily reflective of a higher quality repair job.

Word of Mouth

Consult with friends, family and co-workers about an auto glass replacement and repair shop they may have utilized in the past. Check out online reviews for a few of the local shops. Customers will often leave in-depth reviews concerning service received during an auto glass repair job.

Another option is to visit a local auto parts store. These stores typically have a list of recommended repair vendors available to choose from and will often have a personal recommendation. The employees that work at this store are often extensively involved in the auto repair scene, which makes them a reliable source for word of mouth information. According to Edmunds, “When you are looking for a good windshield installer, Debra Levy, president of the Auto Glass Safety Council  recommends calling three shops and asking a few qualifying questions beyond just price and certification.

Levy says to ask the shops if they use original equipment glass, which is usually of higher quality and fits better. Also, she suggested asking how long the car should sit after the installation is complete. “If they say you can take the car right away, you should run in the opposite direction,” Levy says. A car should sit at least one hour before being driven and sometimes up to 12 hours, she says.

David Beck a certified technician says if you take your car to a dealership for a windshield replacement, it will just subcontract the job to a glass shop and then mark up the price about 30 percent. He recommends going directly to the glass shop to save money.”

Take the time to contact us at Michael’s Glass Company if you have any questions about selecting an auto glass replacement and repair shop for your repair requirements. Call us at (215) 338-3293 and speak to one of our technicians.  We can meet at your car as well.